Contact Us / Complaints

You can contact Cover4LetProperty to request your Landlords Insurance or Unoccupied Property Insurance quotation by calling us free on 0800 970 71 72 and arrange cover for your property immediately.

You can also visit our website at www.cover4letproperty.co.uk to obtain a quotation and also arrange cover for your property.

Alternatively, you may email us at cover4letproperty@alanblunden.co.uk and one of our representatives will call you back.

Our address for correspondence is Cover4LetProperty, Alan Blunden & Company Limited, 80 Baxter Avenue, Southend on Sea, Essex, SS2 6HZ.

Telephone number 0800 970 71 72.

Fax number 01702 606 367.

Complaints Procedure

It is always our intention to provide a first class service. However, should you have any cause for complaint, you should in the first instance contact our complaints officer at the above address, orally or in writing. Your complaint will be acknowledged promptly advising you who is dealing with the complaint and indicating when you may expect an answer. If we are unable to settle your complaint, you may be entitled to refer it to the Financial Ombudsman Service at:

South Quay Plaza
183 Marsh Wall
London
E14 9SR

Telephone: 0800 0234 567

Email: complaint.info@financial-ombudsman.org.uk

Your Insurance Company will also have their own complaints procedure which you can find details of in your Policy Wording & Key Facts Documents.

European Online Dispute Resolution

Alternatively, if you have purchased your policy online, you can submit a complaint through the European Online Dispute Resolution (ODR) platform: http://ec.europa.eu/odr